Our code of practice for agents

On SpareRoom, letting agencies are more than welcome – and we know you have a different set of needs to our other users. We want you to get the best out of SpareRoom and, at the same time, balance that with making sure our other users, including tenants, have a positive experience.

With that in mind we’ve put together a detailed Code of Practice for all agents to follow while using SpareRoom – taking you through every stage of the journey from registering, to placing an ad and messaging interested users. The Code also outlines how we expect you to use the site, and what we do to moderate content and user behaviour on SpareRoom.

Click here to read the full Code of Practice.

If you’ve got any questions about it or using SpareRoom in general, you can always contact us.